The pandemic stirred up eCommerce waters. Customer behavior and customer relationship suddenly became more important than ever and we've been overwhelmed with different research regarding this topic. While customer behavior received huge attention, one sphere was left less-documented - how the relationship between brands and...
eCommerce is one of the most competitive markets, therefore the changes are happening almost on a daily basis. Websites are trying their best to outsmart the competition, and one of the ways of doing it is by trying to prevent automated price monitoring. A...
Did you know that businesses in the US lose $75 billion a year due to poor customer support? Probably you didn't. So, it's fair to assume that outstanding customer support became a true game-changer. High-level customer service sustains customer loyalty and customer retention rates. Eventually, that means...
As a SaaS company, there is one incredibly valuable aspect that your company needs to use in its growth strategy - flexibility. But what exactly does it mean to be flexible? The understanding of flexibility will of course vary from company to company, depending on...
Without a doubt, Shopify is one of the major players in today's e-commerce industry. Thus, launching your online business can be both an exciting and nerve-racking experience. But the thing is, even if you are selling high-quality products, your business can still fall flat. If that happens,...
With so many apps on the market, price comparison has almost become an everyday activity. However, price comparison wouldn't be possible without its key piece - product matching. For quite some time now, we're witnessing many competitors who are offering very cheap and overly...
Unexpected circumstances in which the whole world found itself due to the pandemic, forced businesses to make numerous changes. Nevertheless, Amazon still sovereignly rules the eCommerce market. It doesn’t take much to create a seller profile and to start selling products. However, the true challenge...
You invested some serious time into creating your MAP policy. It's very visible on your website, and you also made sure to send it out to all retailers that you're collaborating with. No place for a mistake, right? Yet, when you search for your products on the...
If you're an online seller, then you're aware of how challenging it is to keep track of all market changes. One of those changes is the price fluctuation. In order to stay ahead of the competition, you need to follow all relevant price changes. This...
Understanding user intent is vital to ensuring a seamless and lucrative eCommerce function that runs like a well-oiled machine. There are countless ways that businesses can optimize their website in order to satisfy the needs and desires of their users, and that’s exactly what this...