Author: Ana Popovic

Amazon’s 3rd party seller identification program is not what it’s cracked up to be

September 22, 2020 in Guest post
0
Reading Time: 3 minutes

In September 2020, Amazon, the world’s largest online retailer, began a new initiative aimed at curtailing the rampant counterfeiting problems the company has experienced within its third-party seller program. Specifically, Amazon announced that it would publicly disclose the names and addresses of those third-party...

Brands and Retailers: How to Reach Better Collaboration

September 17, 2020 in Best practices in price monitoring
0
Reading Time: 4 minutes

The pandemic stirred up eCommerce waters. Customer behavior and customer relationship suddenly became more important than ever and we've been overwhelmed with different research regarding this topic. While customer behavior received huge attention, one sphere was left less-documented - how the relationship between brands and...

Quick and Meaningful Customer Support: The Key to Price2Spy’s Success!

September 03, 2020 in Best practices in price monitoring
0
Reading Time: 5 minutes

Did you know that businesses in the US lose $75 billion a year due to poor customer support? Probably you didn't. So, it's fair to assume that outstanding customer support became a true game-changer. High-level customer service sustains customer loyalty and customer retention rates. Eventually, that means...